Scott Boyd | UX Designer
HIGHLIGHTS OF QUALIFICATIONS
- UX Designer at VodaSafe, collaborating with C-suite and Engineering to align with business objectives
- Diplomas in UX Design (BrainStation) and Architectural Engineering (BCIT)
- A curious lifelong learner with an eye for efficiency and a passion for solving complex problems
- 15 years in hospitality including managing a team of 16-20 in a bustling cafe/retail environment
- Proven track record of meeting KPIs and improving systems to help businesses achieve growth
SKILLS
- Design Tools - Figma, Sketch, Canva, Zeplin, AutoCAD, Revit
- Design Sprint Process - User Research, Wireframing, Prototyping, Peer Critiques, User Testing, UI Design
- Knowledge of web and mobile design standards, SDLC, and basic programming fundamentals
- Soft skills - Time management, communication, collaboration, autonomy, positive attitude, solid work ethic
RELEVANT EXPERIENCE
UX Designer March 2023 - Present
VodaSafe • Vancouver BC - Maker of AquaEye, an underwater sonar device that reduces search and rescue times by 87%
- Led end-to-end UX design process for multiple projects (see Projects section below for non-NDA projects)
- Collaborated with stakeholders across engineering, marketing, and management teams to ensure that product is feasible, on-brand, and aligned with overarching business objectives
- Optimized for speed and ease of use in a high-stakes search and rescue environment with constraints of integrating with an established physical product
PROJECTS
AquaEye App (for VodaSafe) March - June 2023
Purpose of app: Increase value for clients by extending the functionality of AquaEye sonar rescue device
- Provided effective solutions to address the most prominent user concerns: connecting to AquaEye via Bluetooth, updating firmware, and downloading scans from device
- Optimized within technical constraints of pairing with an existing physical product and worked closely with engineering to ensure all edge cases were handled appropriately
- Developed a successful proof of concept through facilitating peer critiques and user testing sessions
OTHER EXPERIENCE
Event Coordinator / Cook / Lead Server / Lead Bartender Sept 2006 - Jan 2022
Granville Island Catering • Vancouver BC
- Built and fostered meaningful relationships with loyal clientele and expanded client base
- Created customized menus and coordinated full service for a range of special events
- Managed client accounts to ensure prompt communication, invoicing, and payment processing
Retail Manager April 2010 - June 2020
Granville Island Tea Company • Vancouver BC
- Achieved 8% annual sales growth and reduced operational costs by creating a sales training program, improving standard operating procedures, and redesigning the inventory system
- Designed and built a new iced tea service station driving a 600% increase in beverage sales and a 250% boost in total summer season sales over 6 years
- Improved staff retention by 22% through mindfully developing a system for hiring, onboarding, training, and mentoring a team of 16-20 employees
EDUCATION
UX Design - Diploma | BrainStation, Vancouver BC 2022
Architectural Engineering - Diploma | BCIT, Vancouver BC 2009
CERTIFICATIONS
Product Management - Certificate | BrainStation, Vancouver BC Enrolled - completing Aug 2024
Artificial Intelligence - Certificate | BrainStation, Vancouver BC 2024
UX Design - Professional Certificate | Google, Remote Online 2024
